Contact us!

 

   

WhyUseApproved

Know who you can trust

There are more businesses and products than ever and it is hard to know as a pet owner who to trust.  With APA Approved, you know the business or product you use is committed to a higher standard and you can use them with confidence.

   

 

   

WhyBecomeApproved

Let your customers know!

You are in business to sell your product or service, and you are committed to the best, but how do you let pet owners know this? There are many factors that are important to your success; A good price, a great product or service and an effective marketing plan. Being APA Approved enhances all aspects of your business and produces measurable results.

   

 

   

WhyAPA

20 years; ZERO serious complaints, law suits or questionable practices.

The APA has a spotless reputation. This is because we do what is right every time. We pass up on huge advertising dollars because we can't afford to be influenced, we do not approve businesses or products that are questionable, we establish policies that are fair and in the best interest of our companion animals; But we are not elitist.  The APA is fair, committed and honest, because you count on us to be and we owe it to our companion friends.

   

 

 

   

Contact Information

Contact us by Email on the Web or Telephone

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

Email:

For APA Approval information or assistance:
info@apaapproved.org

Approved Businesses inquiries or assistance:
jenniferh@apaapproved.org

For pet owner support or assistance:
apa@apapets.org

 

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. American Pet Association members may also use our toll free telephone support center to contact a member service representative during regular business hours.

Telephone:

APA Approved Assistance 1-800-APA-PETS

 

Monday to Friday   9:00am to 5:00pm (EST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

1-877-272-7387

Snail Mail:

We only accept mail that has been requested by or approved by an APA Representative. Please ask your APA Rep for the proper address for your request. We do not accept unsolicited mail.